Terms of Service – 3Steps

Last updated: 20 May 2026 Version: 1.0

These terms govern the use of 3Steps, provided by Readplay AS (org. no. 933 239 292, Hamar, Norway). By creating an account or using the service you accept these terms. Read them together with our Privacy Policy.

1. Definitions

Service – the 3Steps statistics and team-management platform, including its websites and API.
We / us – Readplay AS.
Customer – the natural or legal person entering into the agreement to use the service (club, team or individual).
User – a person with an account using the service on behalf of the customer.
Player data – information about players that the customer enters into the service.
Consumer – a natural person entering into the agreement mainly outside of a business activity.

2. Account and access

To create an account you must be at least 16 years old (the Norwegian age of digital consent). If you enter into the agreement on behalf of a club or organisation, you confirm that you are authorised to bind it.

You are responsible for providing accurate information, keeping your login credentials confidential, and for all activity on your account. Suspected misuse must be reported to support@readplay.app without undue delay.

3. The service

3Steps lets coaching teams and analysts record match data in real time and analyse statistics at player and team level. We develop the service continuously and may change, add or remove functionality. Material changes that degrade the service will be notified in advance.

We grant the customer a non-exclusive, non-transferable right to use the service during the subscription period, in accordance with these terms.

4. Subscription, pricing and payment

The service is offered in subscription tiers with different functionality and pricing, as stated on our website. We offer a 14-day free trial and a discount for annual prepayment.

Payment is handled by Stripe. You authorise us to charge your chosen payment method for the applicable subscription.
The subscription renews automatically at the end of each period (monthly or annual) for the same period, unless cancelled before renewal.
Prices are stated excluding VAT. VAT is added where applicable. We may adjust prices on at least 30 days' notice; changes take effect from the next renewal.
Non-payment may result in suspension or termination of access.

5. Cancellation and right of withdrawal

Cancellation. You may cancel the subscription at any time in your account settings. Cancellation takes effect at the end of the current paid period, and you keep access until then. Amounts already paid for the current period are not refunded, unless mandatory law provides otherwise.

Right of withdrawal for consumers. If you are a consumer, you have a 14-day right of withdrawal under the Norwegian Right of Withdrawal Act (angrerettloven) when buying digital services online. Because the service is a digital service delivered immediately, we ask for your express consent to begin delivery within the withdrawal period and your acknowledgement that the right of withdrawal is lost once the service has been fully delivered. The Right of Withdrawal Act does not apply to business customers (clubs and organisations).

6. Customer and player data

The processing of personal data is described in the Privacy Policy. For player data entered by the customer, the customer is the data controller and Readplay AS is the data processor. The Data Processing Agreement (DPA) forms part of these terms.

The customer is responsible for ensuring that:

there is a valid legal basis for entering player data,
registered players are informed about the processing,
only players who are 17 years or older are registered,
no photos or personal information about minors are uploaded,
processing follows the guidelines of the Norwegian Confederation of Sports (NIF) and Datatilsynet.

The customer indemnifies Readplay AS against claims arising from a breach of these obligations.

7. Acceptable use

You must not:

use the service in breach of law or third-party rights,
attempt to gain unauthorised access, circumvent security, or disrupt operation,
upload malicious code or unlawful content,
resell, rent out, or give unauthorised parties access to the service,
register data about minors in breach of section 6.

We may suspend or terminate access for material or repeated breaches.

8. Intellectual property

The service, including software, design, trademarks and documentation, is owned by Readplay AS. These terms transfer no ownership rights beyond the right of use in section 3.

The customer retains ownership of its own data entered into the service. The customer grants us the right to process that data to deliver the service, and to use anonymised and aggregated data (that cannot be linked to individuals) to improve and further develop the service.

9. Availability and disclaimer

We strive for high uptime, but the service is provided "as is" without warranty of uninterrupted or error-free operation. Maintenance may cause planned downtime, which we will notify where practical. The customer is responsible for assessing whether the service meets its needs.

10. Limitation of liability

To the extent permitted by law, Readplay AS' total liability is limited to the amount the customer has paid for the service in the 12 months before the claim arose. We are not liable for indirect losses, including lost profit, lost data, or consequential damages.

Nothing in these terms limits liability that cannot be waived under mandatory law, including liability for intent or gross negligence, or consumers' rights under Norwegian consumer legislation.

11. Term and termination

The agreement runs for as long as you have an active account or subscription. Either party may terminate in accordance with section 5. On termination, access is closed and data is deleted in accordance with the Privacy Policy. You may request an export of your data before deletion.

12. Changes to the terms

We may update these terms. Material changes are notified by email or in-app at least 30 days before they take effect. Continued use after the effective date constitutes acceptance. If you disagree, you may cancel the subscription before the change applies.

13. Governing law and venue

These terms are governed by Norwegian law. Disputes shall be resolved amicably where possible. Failing that, the venue is Hedmarken District Court, unless mandatory consumer rules entitle you to a different venue. Consumers may also bring the matter before the Norwegian Consumer Authority (Forbrukertilsynet).

14. Contact

Readplay AS Org. no. 933 239 292, Hamar, Norway support@readplay.app